1Our Commitment
At Glex Media we want you to feel confident every time you buy. Because our products are digital and delivered instantly, our refund terms depend on the product you purchase. This page explains each case in plain language.
27-Day Money-Back Guarantee
- Contact us within 7 days of your purchase date.
- Share your name, registered email or phone number and order details.
- We review your request and, once approved, refund the amount to your original payment method.
- Bank and payment-provider processing times may vary.
3Other Digital Products
For our other ebooks, templates, toolkits and software, access is delivered instantly after payment. Once a product has been accessed or downloaded it cannot be returned, so these sales are final, except in the situations listed below.
4When We Will Fix Or Refund
We will gladly step in, and where we cannot resolve the issue, refund you, if:
- The wrong product was delivered.
- A technical issue on our side prevents you from accessing your purchase.
- You were charged more than once for the same order.
5How To Request A Refund
Email us at support@glexmedia.in with the subject line “Refund Request” and include your order details. You can also reach us on +919569267496. We aim to respond as quickly as possible.
6Bonuses & Free Resources
Free bonuses are included with your purchase at no additional cost and are not refundable separately. If a refund is approved for the main product, access to related bonuses ends as well.
7Need Help?
If you have any question about this policy, contact Glex Media at support@glexmedia.in. We appreciate your trust and are here to make sure you are satisfied.